The Preferred Cleaning Co.

Effective Date: February13, 2026

Last Updated: February13, 2026

Welcome to The PreferredCleaning Co.. By accessing our website at https://www.thepreferredcleaning.com,using our services, or opting in to receive text messages from us, you agree tobe bound by these Terms and Conditions ("Terms"). Please read themcarefully.

1. Services

The Preferred Cleaning Co.provides residential cleaning services to customers in Carmel, Fishers,Westfield, Noblesville, Zionsville, and the suburbs of Indianapolis, Indiana.Our services include weekly, bi-weekly, and monthly whole-house cleaning.

2. Appointments andScheduling

By scheduling a cleaningappointment, you agree to provide accurate contact information and ensurereasonable access to your home at the scheduled time. Cancellations orrescheduling requests should be made at least 24 hours in advance by contactingus directly.

3. Text Messaging Terms ofService

Program Name: ThePreferred Cleaning Co. SMS Messaging Program

The Preferred Cleaning Co.offers an SMS messaging program that sends appointment-related and serviceupdate text messages to customers who have opted in to receive them. By optingin, you may receive messages including but not limited to appointment confirmations,appointment reminders, scheduling follow-ups, and service updates.

Opting In

You may opt in to receive textmessages from The Preferred Cleaning Co. by submitting your phone number andchecking the SMS consent checkbox on our website contact form athttps://www.thepreferredcleaning.com/contact, or by providing verbal consentduring a phone call with our team. Consent to receive text messages is notrequired as a condition of purchasing any services.

Opting Out

You can cancel the SMSservice at any time. Simply text "STOP" to any message you receivefrom us. Upon sending "STOP," we will confirm your unsubscribestatus via SMS. Following this confirmation, you will no longer receive textmessages from us. To rejoin, sign up as you did initially through our websiteor by contacting us, and we will resume sending SMS messages to you.

Help

If you experience issues withthe messaging program, reply with the keyword HELP for more assistance, orreach out directly to us at (317) 548-6288 or info@thepreferredcleaning.com.

Message Frequency and Data Rates

Message frequency varies basedon your service schedule and interactions with our team. Message and data ratesmay apply for messages sent to you from us and to us from you, depending onyour mobile carrier and plan. For questions about your text plan or data plan,contact your wireless provider.

Carrier Liability

Carriers (e.g., T-Mobile,AT&T, Verizon) are not liable for delayed or undelivered messages.

Privacy

For privacy-related inquiriesregarding our text messaging program, please refer to our Privacy Policy athttps://www.thepreferredcleaning.com/privacy-policy.

4. Payment Terms

Payment for cleaning servicesis due upon completion of each service unless otherwise agreed upon in writing.We accept major credit cards and other payment methods as communicated at thetime of booking.

5. Limitation of Liability

The Preferred Cleaning Co. isfully insured. Our team members undergo background checks and are trained totreat your home with care. In the event of accidental damage during a cleaning,please notify us within 24 hours so we can address the issue promptly. Ourliability is limited to the cost of repair or replacement of the damaged item,up to the value of the cleaning service provided.

6. Satisfaction Guarantee

Your satisfaction is ourpriority. If you are not completely satisfied with the quality of our cleaning,please contact us within 24 hours of your appointment and we will work toresolve the issue, which may include a re-clean at no additional charge.

7. Website Use

By using our website athttps://www.thepreferredcleaning.com, you agree not to misuse the site or itscontent. All content on our website, including text, images, and logos, is theproperty of The Preferred Cleaning Co. and may not be reproduced without ourwritten permission.

8. Indemnification

You agree to indemnify and holdharmless The Preferred Cleaning Co., its owners, employees, and agents from andagainst any claims, damages, losses, or expenses arising out of your use of ourservices or violation of these Terms.

9. Governing Law

These Terms are governed by andconstrued in accordance with the laws of the State of Indiana, without regardto its conflict of law provisions.

10. Changes to These Terms

We reserve the right to updateor modify these Terms at any time. Changes will be posted on our website with arevised effective date. Your continued use of our services after any changesconstitutes your acceptance of the updated Terms.

11. Contact Us

If you have any questions aboutthese Terms and Conditions, please contact us:

The Preferred Cleaning Co.

38 W Main St, Carmel, IN 46032

Phone: (317) 548-6288

Email:info@thepreferredcleaning.com

Website:https://www.thepreferredcleaning.com